How do the banks perform when a customer tries to open a current account or savings account?
Sign up to watch our exclusive 10 minute video showing you how the established banks, building societies and challenger banks perform when a customer tries to open a current account or a savings account.
Find Out More!
We use a limited number of shoppers to ensure that we deliver consistent assessments for our clients. This is what sets ACA apart from other mystery shopping agencies who often use mass recruitment and little or no quality control measures.
What’s included?
Real life data
ACA mystery shopping went into a number of high street branches all over the whole of the UK and assessed each branch on what happened when a customer tried to open a current account a savings account.
Market leading insights
We use the data to show you key opportunities to stand apart from the competition and create a unique buying environment for your customers.
Key risks and issues
We outline key risks and issues major high street banks and building societies are facing right now as a result of non-compliant approaches to selling.
Opportunities to improve
We outline clearly the gaps and opportunities in the market when it comes to opening savings and current accounts for customers.
Find Out More!
We use a limited number of shoppers to ensure that we deliver consistent assessments for our clients. This is what sets ACA apart from other mystery shopping agencies who often use mass recruitment and little or no quality control measures.
How do the banks perform when a customer tries to open a current account or savings account?
Sign up to access the exclusive data and find out how the established banks, building societies and challenger banks perform when a customer tries to open a current account or a savings account.
Find Out More!
We use a limited number of shoppers to ensure that we deliver consistent assessments for our clients. This is what sets ACA apart from other mystery shopping agencies who often use mass recruitment and little or no quality control measures.